How Important Is Effective Communication in the Workplace?2 min read
Effective communication in the workplace is necessary for a friendly and conducive work environment. When people do not communicate effectively, their productivity decreases and everyone gets stressed. Below are some common problems that prevent effective communication. These can be overcome by simply minimizing them or even eliminating them. Realize that when these things are dealt with, the organization can function more efficiently, and the work environment is much more pleasant for everyone.
Sarcasm. A sarcastic remark is one that may seem positive superficially, but underneath, it really means the opposite. This makes others angry and resentful of you. When someone delivers a sarcastic remark directed at you, instead of delivering one back, try to confront the person. Do this when nobody else is present. A matter such as this is private and does not need to be turned into a big scene. Respectfully inquire the reason for such a remark. Address the issue and communicate your feelings regarding the sarcasm. Do this in a respectful manner. There is nothing that cannot be resolved peacefully.
Gossip. In most workplaces and organizations, gossip is very common. This happens when a detail about someone becomes a topic of conversation for other people in the organization other than the person that is the subject of the gossip. In dealing with this, it is helpful to address the person concerned. Try to ignore it and not lash out in anger. Gossips will eventually die down and disappear. There is no use in getting angry. There is also no use in talking to each person and confronting them about their gossiping. Remember, what happens with your life is not the business of other people. It would be best to keep it that way.
Tantrums. Stress and frustration can sometimes lead someone to lash out in anger. They can suddenly shout at you or treat you with disrespect. When this happens, walk away. Take some time away from the angry person. Give him time to cool down and come back to their senses. Forcing an issue with an angry person will just aggravate the situation. Nothing good will come of it.
Self-centeredness. Some people think that their life is more important than other people’s. They act with complete disregard for your needs and personal space. When this happens, pull that person aside and explain to him how the situation will not work out for both of you. Try to make them see how it would look if they were in the shoes of the person whose feelings are being disregarded. Do this respectfully. Treat the other person as an adult. Try to resolve the issue privately.
These situations highlight how effective communication is very important in almost all settings. Any organization or relations can be made more productive by effective communication. It is important to deal with other people with respect for their abilities, personal space and self-worth.